After-hour volunteer screening positions available on Mondays!

We are now taking volunteer applications for Monday evenings from 5 p.m. – 7 p.m. for volunteer screeners. Please complete the application and indicate that you are available for after-hour volunteering if interested. See below for a description of the volunteer screening position.

 

General Office Volunteers needed in Asheville

This position would be a minimum of two hours per week helping to organize, file, create spreadsheets, check voicemails and other administrative tasks for the office manager and other office personnel.

Requirements:

  • Strong interpersonal skills
  • Punctuality
  • Detail-oriented
  • Ability to multi-task
  • Organized
  • Ability to keep a regular work schedule

 

Screening Volunteers needed

Screening volunteers will interview prospective clients over the telephone to determine eligibility for our services. The screening process is online, so volunteers must be computer literate and type 30 wpm or higher. Shifts are available on Mondays (5 p.m. – 8 p.m.) Thursdays (10 a.m. – noon or 2 p.m. – 4 p.m.) or Fridays (10 a.m. – noon or 2 p.m. – 4 p.m.) (shifts are negotiable).

Requirements:

  • Strong computer skills
  • Ability to speak on the phone and operate computer at the same time
  • WPM of 30 or higher
  • Ability to follow detailed instructions
  • Ability to multi-task
  • Excellent interpersonal skills
  • Strong deductive reasoning skills
  • Punctual
  • Ability to maintain a consistent schedule
  • Reliable

 

Legal Assistant Volunteers needed

Legal Assistant volunteers will assist PLS legal assistants and other staff with scanning client documents, checking voicemails, data entry, reception, sending form letters, creating manuals, and other administrative tasks as needed. Volunteers must be computer literate and type 30 WPM or higher. Shifts are negotiable.

Requirements:

  • Strong computer skills
  • WPM of 30 or higher
  • Ability to follow detailed instructions
  • Ability to multi-task
  • Excellent interpersonal skills
  • Strong deductive reasoning skills
  • Punctual
  • Ability to maintain a consistent schedule
  • Reliable

 

Madison County Office Volunteers/Screeners

Pisgah Legal Services is currently looking for individuals to assist walk-ins at our Madison County office. We are looking for a commitment of at least two hours, once a week on Wednesday, Thursday or Fridays. A basic knowledge of local agencies is preferred but not required. Duties include:

  • Helping individuals complete an application for services
  • Emailing client paperwork to attorneys and staff members at different offices
  • Providing information on local resources
  • Other administrative tasks as needed

Requirements:
• Strong interpersonal skills
• Customer service experience
• Detail-oriented
• Ability to multi-task
• Organized
• Ability to meet deadlines

 

Front Desk Assistant- Asheville Office

This position will assist with walk-ins, copying client paperwork, accessing client information, answering the phone and other duties associated with the front desk. The schedule would be a minimum of three hours a week once a week for at least six months. On-site training is provided.

Requirements

  • Excellent interpersonal skills
  • Ability to stay calm under pressure
  • Computer/typing skills
  • Ability to multi-task
  • Organizational skills
  • Assertiveness

 

Data Entry Volunteers – Asheville Office

This position consists mainly of entering information into the client database about folks who leave messages inquiring about services. The position schedule is a minimum of two hours per week for a minimum four-month commitment.

Requirements:

• Strong Computer skills
• Proficient typist
• Very Detail-oriented
• Ability to multi-task
• Organized

*These are subject to change

Please email Beth Herrman (beth@pisgahlegal.org) if you have any questions.

Marketing/Event Planner-Hendersonville Office

This volunteer position would assist with upcoming events for our Hendersonville Office for a minimum of two mornings per week.

Requirements:

  • Can-do attitude
  • Willingness to assist the Development officer in organizing events from start to finish, including venue, food, speaker, invitations, etc.
  • Willingness to participate and assist at the actual events
  • Energetic enthusiasm about Pisgah Legal’s work
  • Ability to communicate comfortably in person and by telephone
  • Willingness to call on churches, women’s groups and other organizations in order to arrange speaking engagements and other opportunities
  • Ability to share and spread the word about the Pisgah Legal mission
  • Ability to engage other potential volunteers/donors
  • Other duties would include greeting and signing in guests, preparing and handing out name tags, helping to serve refreshments, etc.

Interested? Contact Rhonda Brown at 828-407-4496 Rhonda@pisgahlegal.org

Marketing/Event Assistant-Hendersonville Office

This position would assist with outreach and marketing in our Hendersonville Office a minimum of once per week.  A strong interest in our local Community and a fervor to increase the reach and scope of PLS in that community is important. Volunteers with a background in marketing, communications, public relations and any business dealing with people would be helpful.

Interested? Contact Rhonda Brown at 828-407-4496 Rhonda@pisgahlegal.org 

What’s Next?
Complete our Community Volunteer Application

*Note: the application can be completed directly in the PDF, saved, and then submitted.

All applications will be submitted to:
Beth Herrman, Volunteer Program Coordinator
beth@pisgahlegal.org
828-210-3787

Please submit a cover letter and resume with your application.

Interviews for all positions are mandatory. Must be 18 years or older to apply.

 

Interested in volunteering? Contact Beth Herrman, Volunteer Program Coordinator, at (828) 210-3787.

Volunteer Profile: Pat Breher Brings Compassion and Care to Her Volunteer Work

The numbers are staggering: Every nine seconds a woman is battered in the U.S. One in four women and one in seven men will experience some form of domestic violence in their lives.*

At Pisgah Legal Services (PLS), more than 40% of cases involve some form of domestic violence. This is a complex and emotionally charged issue. PLS strives to ensure that our clients are met with compassion and empathy so they feel supported and empowered.

Pat Breher is part of this support system. She has volunteered with Pisgah Legal Services for three years. She responds to calls from people who are survivors of domestic abuse in need of free civil legal assistance for restraining orders, child custody, divorce, and separation. “Pat is an empathetic and compassionate listener, and has a calming influence on our clients,” says Beth Herman, Volunteer Program Coordinator for
Pisgah Legal Services.

Pat took a few minutes out of her busy schedule to talk about why she volunteers with Pisgah Legal Services.

What is your role as a volunteer screener?
Pat: Potential clients who are experiencing domestic violence call and leave a voicemail with the bare bones of their situation. I call them and talk to them in depth to establish the details of their potential case. I make notes for the attorneys which helps streamline the process so they can have a strong sense of what is involved with the case.

Oftentimes, I am the first person the potential client talks to from PLS, so I feel an important part of what I do is to listen and to reassure them that help is available. If PLS can’t help them for some reason, then I let them know of other places they can get help. I always ask if they have a safety plan. If the answer is no then we talk about the importance of having a plan. For so many people, this is a difficult subject because they have to consider being unsafe with someone that they love or have loved. I refer them to Helpmate or Our Voice to assist with making a plan. This is a crucial part of my conversation with people who call. Editor’s Note: PLS attorneys also follow up with the client and help them develop a safety plan, as well as recommending medical treatment if needed.

Why is this volunteer work important?
Pat: It must be so intimidating for our callers to reach out to get professional help about such a personal issue and each call is individually different in many ways. In fact, I just got a call from a possible client that was very complicated. I was able to speak with her for over an hour and get a lot of details. After our phone call, I think she felt that someone truly listened to her and heard her story. I feel like this makes a big difference for people. It reassures them that help is available and is crucial in setting the tone so they can move forward.

Do you feel a connection to the callers?
Pat: Absolutely. I can hear what their experiences have been like and how difficult it is to be in a legal situation against someone that they once loved.

What goes through your mind when you make the phone call to the potential client?
Pat: I’m very conscious of being non-directional and non-judgmental. The less obtrusive I can be when asking tough questions, the better. If I start with a gentle approach, it makes the whole interaction easier for the potential client.

How do you stay calm with clients in crisis?
Pat: I think I have a temperament for doing this type of volunteering and I love doing this work. It’s very encouraging and hopeful to see how people deal with difficult situations and take action to move on with their lives.

Why should people volunteer with PLS?
Pat: I would strongly encourage anyone who is interested in doing this type of work to come to PLS and try it out. It’s very rewarding.

There are a variety of opportunities to get involved in the work of Pisgah Legal Services. If you are interested in volunteering, please contact Beth Herman at Beth@pisgahlegal.org or call 828-210-3787.
* National Resource Center on Domestic Violence.