NC Medicaid Moved to Managed Care

As of July 1, 2021, 1.6 million Medicaid beneficiaries were moved into the managed care system. Medicaid is now managed by private insurance companies instead of being a state-run and managed program to care for millions of low income North Carolinians.

Find out what this means, what are your rights, and how to contact a Medicaid Ombudsman here. Contact the NC Medicaid Ombudsman if you need more information or assistance at 877-201-3750 or

NC Health News on Medicaid Transformation