Support Our Work


During this unprecedented health emergency created by the outbreak of COVID-19 (Coronavirus), Pisgah Legal is committed to continuing to serve our clients.

We want you to know about community resources that are available, and we encourage our other nonprofit partners to share news with us as well.

We have put together a series of Frequently Asked Questions (FAQs) on housing, foreclosures, safety from abuse, unemployment insurance, returning to work, utilities and consumer debt during COVID-19.

These pages will be updated as new information comes in. These FAQs are not to be considered legal advice, if you need assistance, please apply online or call our number at 1-800-489-6144.

frequently asked questions

Preguntas Frecuentes

Informational Videos

Informational videos on unemployment benefits, what renters need to know, accessing health insurance and more. Please check this page regularly as we will continue to upload new videos.

Please check this Resources page periodically as we will be updating it regularly.

Resources for you to monitor the latest information about the COVID-19 pandemic:

 

Community Resources

KNOW YOUR EMPLOYMENT RIGHTS DURING COVID

How and where to apply for Unemployment, FMLA, Emergency Leave and Safe Working Conditions

  • IMPORTANT UPDATE: Beginning Friday, May 22, North Carolinians who have exhausted their state unemployment insurance benefits can apply for an extension of benefits through the federal Pandemic Emergency Unemployment Compensation program (PEUC).More information and FAQs about PEUC can be found at des.nc.gov  or read the full press release. For help filing a claim for PEUC, call the Customer Call Center at 888-737-0259.

United Way 211 Resource Line

2-1-1 operates 24 hours a day, seven days a week, 365 days a year and resources are available in most languages

Food services for families

Asheville City & Buncombe County School meal pickup locations,
MANNA food box pickups, etc.

BUNCOMBE COMMUNITY FOOD RESOURCES

United Way has compiled a Buncombe County Food Resource Calendar
with school meal pickups, meal pickups, food boxes and more.
Please check back for updates.

Community Table To Go Pickups

Daily schedules for local Community Tables distribution of to-go boxes of food.

Transportation and Emergency Shelter

ART bus service is currently fare-free during the COVID response period. Anyone at any stop can get on a bus and go where they need to go without payment. Public health officials strongly encourage that our community limit travel to only necessary medical appointments and errands that help to fulfill basic needs. Read more here

community supports

Mental Health Services, Domestic & Sexual Abuse Survivor Services,
Substance Use Recovery Supports

agency operating schedules

Local agency/nonprofit schedules and procedures for providing services
during the COVID response period.

County Dept. Social Services Operations During COVID

Avery, Buncombe, Hendersonville, Jackson, Madison, McDowell, Mitchell, Macon, Rutherford, Transylvania, Yancey

health justice

Have you lost your health insurance or experienced a major life change due to the COVID-19 pandemic? If so, you unlock a 60- day window to apply for coverage through the health insurance marketplace (ACA). Talk to a Health Justice team member to find out your health coverage options.

immigrant access to healthcare & benefits during emergency

Thanks to our partners at NC Justice for this information
Provided in English and Espanol

Beginning Friday, May 22, North Carolinians who have exhausted their state unemployment insurance benefits can apply for an extension of benefits through the federal Pandemic Emergency Unemployment Compensation program (PEUC). 

Locator Map to access free WIFI

MANNA Food Bank: Food Hotline: 1-800-820-1109

Resources Guide Story by Carolina Public Press

Emergency Numbers and Resources

SAMHSA operates a Disaster Distress Helpline, 1-800-985-5990.  It is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.

Utility Information/Business Services

Governor Roy Cooper announced an order directing all electric, gas, water, and wastewater utilities operating in the state to suspend service shutoffs, late payment fees, and reconnection fees to assist families impacted by the COVID-19 pandemic.

Asheville Water Resources will suspend all water account disconnections due to non-payment of City of Asheville combined utility bills. For more information call 251-1122.

Duke Energy has suspended disconnects for nonpayment – home and business accounts.

Charter Spectrum is offering free services to new customers and free wifi hotspots:  https://www.spectrum.com/wifi-hotspots.html

Legal and Economic Assistance

Custody and Visitation Guidelines During COVID-19

Know Your Rights: Your Employment and COVID: Facts from NC Justice Center on paid leave, unemployment insurance, and safe work.

Information & FAQs on Receiving Stimulus Payments from IRS.Gov

Updates on Unemployment

Free Wireless Phones for VAYA Members

WARNING: Social Security Scam Alert: The Inspector General of Social Security, Gail S. Ennis, is warning the public about fraudulent letters threatening suspension of Social Security benefits due to COVID-19 or coronavirus-related office closures. The Social Security Administration (SSA) will not suspend or discontinue benefits because their offices are closed. Read information on what you need to know about Medicaid during the COVID crisis.

Legal Assistance for Older Americans & COVID-19

USBG National Charity Foundation is for service industry professionals needing extra assistance during and after the COVID-19 response period.

Fannie Mae, Freddie Mac and  the Department of Housing and Urban Development will temporarily suspend “all foreclosures and evictions” amid the coronavirus crisis for at least 60 days. Read more here.

Pisgah Legal has temporarily suspended its volunteer-run free tax service. To file your taxes online, check out Myfreetaxes.com or search for an authorized IRS E-File Provider. The tax filing deadline has been extended to July 15, and the IRS will waive interest and penalty charges for 90 days for Americans who owe up to $1 million in taxes.

Pisgah Legal is offering free access to the digital edition of Surviving Debt: Expert Advice For Getting Out of Financial Trouble, National Consumer Law Center’s most comprehensive guide to navigating debt for consumers and consumer advocates.

Chamber of commerce resource guide

How to support local businesses, updated unemployment information,
business resources

BUNCOMBE COUNTY RESOURCES FOR FINANCIAL ASSISTANCE

A list of government and nonprofit agencies providing financial assistance.

one buncombe fund

Financial assistance for employees and business owners affected by COVID-19

News From the Courts and Local Government

  • Chief Justice Beasley Issues Order Postponing Court Proceedings Until June 1, 2020
  • As of March 16, emergency domestic violence proceedings are still occurring.
  • Continues to direct clerks of court to post notices  at court facilities discouraging entry by those infected with COVID-19
  • Authorizes court proceedings to be conducted by remote audio and video transmissions
  • Directs attorneys and others without business before the court to avoid court facilities
  • Allows use of a sworn statement under penalty of perjury rather than notarization for court filings and oaths
  • Allows service of court documents by email
  • Extends the deadline for payment of most fines and fees by 90 days and directs clerks not to report failures to pay court debt to the DMV.

 

  • The NC Judicial Branch has notified us that all eviction hearings and foreclosure hearings must be continued for 30 days effective March 16, 2020. This means that cases will not be heard until April 16 at the very earliest, but we do not know yet exactly when they will be heard or how parties will be informed.It is important to understand that this decision by the courts is a social distancing measure, not an eviction or foreclosure prevention measure, and that these evictions and foreclosures have not been cancelled.

 

  • Beginning Wednesday, March 18th, the Register of Deeds office will be closed to the public during the remainder of this State of Emergency. We strongly encourage all documents to be electronically recorded. In an effort to help with this transition our eRecording vendor, Simplifile, has agreed to waive all startup fees and annual costs throughout the State of Emergency. Those who mail in documents or eRecord will not see any change in operations. Info on how to utilize the in-person drop box.

 

  • Any court documents due to be filed with the court between March 16 and April 17 can be filed anytime before the end of business on April 17th.